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Orders and shipping

We are an online shop and we sell our products only by orders made through our Website.

We put great emphasis on delivery time, so that every buyer can receive the ordered goods as soon as it’s possible. In most situations it will take us 48h to prepare your orders for shipping however, we reserve the right to process and send out your orders in maximum 7 business days.

We ship our products worldwide and ensure quick delivery time, guarantees an insurance of the goods and a high quality of service. We mostly send packages via courier of post. The delivery takes 3 to 14 business days from the moment the ordered goods leave our warehouse.

For all orders from non EU countries we use postal services for sending the goods. The delivery time in this cases can takes up from 5 up to 14 business days.
After sending out your order, you will receive an e-mails with the status of your order. 

The courier has to deliver your order without any damage. Couriers will ask the client for signing a delivery reciept. After that, the client can open the package and check it’s content. If content of the package is damaged, the client should, in the presence of the courier, prepare a claim, which will be needed for further investigation.
With each order we are sending an invoice to our customers, which is a proof of purchase. Additionally, some products may have a manual and/or warranty card.